FAQ

Got a question? You might find the answer here ✨

📦 Shipping

How long does shipping take?

Orders are usually dispatched within 1–2 working days. Delivery times may vary depending on location.

👗 Condition

Are items new or preloved?

Most pieces are preloved and carefully selected. Any noticeable flaws will always be mentioned in the description.

📏 Sizing

How do I know if it will fit?

Measurements are included in each listing to help you find the perfect fit. If you’re unsure, feel free to message.

🔁 Returns

Do you accept returns?

Returns are not accepted at the moment, so please check measurements and descriptions carefully before purchasing.

💬 Questions

Can I ask questions before buying?

Of course! Just head to the Contact page or message on Instagram — happy to help 💛

💬 Contact / Help

Can I contact you directly?

Yes! Feel free to use the Contact page or message via Instagram — I’m always happy to help 💛

🌍 Location

Where are you based?

FoldAndFound is a small UK-based business 🇬🇧

New In

How often do you add new items?

New pieces are added regularly — keep an eye out so you don’t miss out ✨